Privacy Policy
Privacy Policy
Last Updated: September 26, 2026
1. Introduction
Welcome to CoolCraft Network Hosting ("CoolCraft", "we", "our", or "us").
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when you use our website, Minecraft hosting services, and related features.
By using CoolCraft, you acknowledge this Privacy Policy.
2. Information We Collect
Account Information
When you create or use a CoolCraft account, we may collect:
- Name or username
- Email address
- Account preferences
- Billing and transaction information, when applicable
Server and Hosting Information
When you create, purchase, or manage a hosting service, we may process information necessary to operate that service, including:
- Server configuration and settings
- Server logs
- Resource usage
- IP addresses and connection information
- Crash and diagnostic information
- Backup information
This information is used to provide, maintain, secure, and troubleshoot your hosting services.
Payment Information
Payments may be processed through third-party payment providers.
CoolCraft does not store full credit card numbers or complete payment credentials on its own servers.
Automatically Collected Information
When you visit or use CoolCraft, we and service providers we use may automatically receive information such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referral information
- General usage information
- Basic diagnostic information
3. How We Use Information
We may use information to:
- Provide and operate our hosting services
- Create and manage accounts
- Process transactions
- Respond to support requests
- Maintain and improve CoolCraft
- Diagnose technical problems
- Protect accounts, users, and infrastructure
- Detect and prevent fraud or abuse
- Display and measure advertisements
- Comply with applicable legal obligations
4. Cookies and Similar Technologies
CoolCraft uses cookies, local storage, and similar technologies for website functionality, security, preferences, and other purposes.
These technologies may be used to:
- Keep users signed in
- Remember preferences
- Protect accounts and prevent abuse
- Maintain website functionality
- Understand general website usage
- Display and measure advertisements
Some technologies are necessary for CoolCraft to function properly.
Where applicable, you may be given choices regarding non-essential cookies or similar technologies. You can also control or delete cookies through your browser settings. Disabling certain technologies may prevent some features from functioning correctly.
5. Google AdSense and Advertising
CoolCraft may use Google AdSense to display advertisements.
Third-party vendors, including Google, may use cookies to serve advertisements based on a user's prior visits to CoolCraft or other websites.
Google's use of advertising cookies enables Google and its partners to serve advertisements based on visits to CoolCraft and/or other sites on the Internet.
Advertising providers may process information such as cookie identifiers, IP addresses, browser or device information, and information about advertisement interactions for purposes including:
- Serving advertisements
- Measuring advertising performance
- Limiting repetitive advertisements
- Detecting and preventing advertising fraud or abuse
- Personalizing advertisements where permitted by applicable law and user consent
Users can manage or opt out of personalized advertising through Google Ads Settings.
Google also provides information about how it uses information from websites and apps that use Google services in its Privacy & Terms documentation for partner sites.
Other third-party advertising vendors or networks may also use cookies where applicable. Those providers operate according to their own privacy policies and may provide their own controls for personalized advertising.
6. Sharing Information
CoolCraft does not sell your personal information.
We may share or make information available to service providers when reasonably necessary to operate CoolCraft, including:
- Payment processors
- Hosting and infrastructure providers
- Analytics and technical service providers
- Advertising providers, including Google
- Other providers necessary to operate features you use
We may also disclose information when reasonably necessary to comply with applicable law, enforce our agreements, protect our services, or protect the rights and safety of CoolCraft, our users, or others.
7. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect information handled by CoolCraft.
However, no method of electronic storage or Internet transmission can be guaranteed to be completely secure.
8. Data Retention
We retain information for as long as reasonably necessary to:
- Provide our services
- Maintain security
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Retention periods may vary depending on the type of information and why it is being processed.
Account information may be retained following account closure when legally required or reasonably necessary for these purposes.
9. Your Privacy Choices and Rights
Depending on where you live, applicable law may provide rights concerning your personal information, including rights to:
- Request access to certain personal information
- Correct inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Object to or restrict certain processing
- Withdraw consent where processing relies on consent
You may contact us to make a privacy-related request. We may need to verify your identity before completing certain requests.
Advertising preferences can also be managed through Google Ads Settings where applicable.
10. Children's Privacy
CoolCraft does not knowingly collect personal information from children in violation of applicable law.
If we learn that personal information has been collected in violation of applicable requirements, we will take reasonable steps to address it.
11. Third-Party Services and Links
CoolCraft relies on or may link to third-party services, including:
- Payment processors
- Hosting and infrastructure providers
- Google advertising services
- Game server software projects
- External websites and services
Third parties may process information according to their own privacy policies and terms. CoolCraft is not responsible for the privacy practices of third-party websites that you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy as CoolCraft, our services, or applicable requirements change.
When changes are made, we will update the Last Updated date at the top of this page.
We encourage users to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, you can contact CoolCraft through our support system or by email: