Last Updated: July 29, 2026

1. Introduction

Welcome to CoolCraft Network Hosting ("CoolCraft", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your information when using our website and hosting services.

By using our website or services, you agree to this Privacy Policy.

2. Information We Collect

We may collect the following information when you use our services:

Account Information

When you create an account, we may collect:

• Name
• Email address
• Username
• Billing information
• Account preferences

Server Information

When you purchase or manage a hosting service, we may collect:

• Server configuration
• Server logs
• Resource usage
• IP addresses
• Crash reports
• Backup information

This information is used solely to operate and maintain your hosting services.

Payment Information

Payments are processed securely through our payment providers.

CoolCraft does not store full credit card numbers or other sensitive payment credentials on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral information
• Basic diagnostic information

3. Cookies

Our website uses cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Protect your account
• Improve website performance
• Prevent fraud and abuse
• Analyze website usage
• Display advertisements

Some cookies are essential for the website to function and cannot be disabled.

4. Google AdSense

We use Google AdSense to display advertisements.

Google and its partners may use cookies or similar technologies to:

• Display advertisements
• Measure advertising performance
• Limit repetitive advertisements
• Personalize advertisements where permitted

Google may collect information according to its own privacy policies.

You can learn more by visiting:

https://policies.google.com/technologies/ads

You can also manage advertising personalization through Google's Ads Settings:

https://adssettings.google.com/

5. How We Use Your Information

We use collected information to:

• Provide hosting services
• Process payments
• Manage accounts
• Respond to support requests
• Improve our services
• Detect fraud or abuse
• Maintain security
• Display advertisements
• Comply with legal obligations

6. Sharing Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary, including:

• Payment processors
• Infrastructure providers
• Analytics providers
• Advertising partners
• Legal authorities when required by law

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information.

However, no method of electronic storage or internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Account information may be retained after account closure where legally required or reasonably necessary.

9. Children's Privacy

Our services are not intended for children under the age required by applicable law to use our services independently.

If we become aware that personal information has been collected in violation of applicable law, we will take reasonable steps to remove it.

10. Your Rights

Depending on your location, you may have rights including:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain processing
• Request a copy of your information
• Withdraw consent where applicable

To exercise these rights, please contact us.

11. Third-Party Services

Our website and services may include or link to third-party services, including but not limited to:

• Google AdSense
• Payment providers
• Game server software
• External websites

These services operate under their own privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we will update the "Last Updated" date above.

Continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us through our support system or by email.